Terms of Service

[Your Brand Name]

Welcome to [your website address]. This website is run by [Your Brand Name]. On this site, "[Your Brand Name]", "we", "us", and "our" all mean [Your Brand Name].

By visiting our website, creating an account, placing an order, or using any service we offer here, you agree to follow these Terms of Service, together with our Privacy Policy, Shipping Policy, Refund Policy, and any other policies posted on our website.

If you do not agree with these Terms, please do not use the website.

Section 1 – Who Can Use This Website

By using the website, you confirm that:

  • You are at least 18 years old, or you have the permission of a parent or legal guardian
  • You are legally able to enter into a binding agreement
  • The information you give us is true and complete

Section 2 – Using the Website

You agree not to:

  • Use the website for any unlawful purpose
  • Break any law or regulation that applies to you
  • Upload viruses, malware, or any other harmful code
  • Try to get into our systems without permission
  • Copy, scrape, reproduce, or share our website content without our consent
  • Disturb the website's operation or security

We may suspend or end the access of anyone who breaks these Terms.

Section 3 – Our Products and Services

[Your Brand Name] offers women's fashion, including:

  • Bridal wear
  • Formal wear
  • Ready-to-wear
  • Couture
  • Made-to-measure garments
  • Customized orders
  • Orders with changed colours

All products depend on availability.

We may:

  • Limit the quantity you can buy
  • Refuse to serve a customer
  • Stop selling a product
  • Change a product's specifications
  • Cancel orders that look suspicious or fraudulent

Section 4 – Product Photos and Colours

We try hard to show our products accurately, including their:

  • Colours
  • Fabrics
  • Embroidery
  • Embellishments
  • Other details

Still, please remember that:

  • Screen settings are different on every device
  • Displays do not all show colour the same way
  • Lighting changes how a product looks

The real colour may differ slightly from what you see on screen. These small differences are not defects.

Section 5 – Handcrafted Products

Many of our products are made by hand and may include:

  • Hand embroidery
  • Zardozi
  • Dabka
  • Naqshi
  • Kora
  • Resham
  • Stones
  • Sequins
  • Other handmade embellishments

Small differences are a natural part of handmade clothing and are not faults or defects.

Section 6 – Made-to-Measure Orders

For made-to-measure orders:

  • You are responsible for giving us correct measurements
  • The measurements you send are treated as final
  • We are not responsible for fit problems caused by wrong measurements
  • Changes requested after production may cost extra
  • We start making your garment only after your measurements and order details are confirmed

Section 7 – Custom Colour Orders

We offer colour changes on selected products.

You understand that:

  • The final colour may vary because of the fabric type and the dyeing process
  • A screen may not show the true colour of the fabric
  • Small shade differences are acceptable
  • Orders with custom colours are personalized products

Section 8 – Bridal and Custom Orders

Bridal outfits, couture pieces, made-to-measure garments, customized items, and colour-changed items are made specially for one customer.

For this reason:

  • These orders cannot be cancelled once production has begun
  • These products usually cannot be returned or exchanged, unless the item is materially different from the order you confirmed

Section 9 – Accepting Your Order

An order confirmation email does not mean we have finally accepted your order.

We may:

  • Refuse an order
  • Cancel an order
  • Ask for extra verification
  • Reject an order we suspect of fraud or misuse

If we have already received your payment, any approved refund will follow our Refund Policy.

Section 10 – Prices

Prices on the website may change without notice.

We may:

  • Fix pricing mistakes
  • Change prices
  • End promotions
  • Cancel orders affected by a pricing error

If a price is wrong, we will tell you and offer a refund where it applies.

Section 11 – Payment

You must pay using one of the payment methods offered on our website.

When you submit your payment details, you confirm that:

  • You are allowed to use that payment method
  • The details are correct
  • You have enough funds available

We may decline any payment that fails verification or looks fraudulent.

Section 12 – Shipping and Delivery

Delivery times are given for your convenience only.

They can be affected by:

  • Our production schedule
  • Courier delays
  • Customs clearance
  • Public holidays
  • Weather
  • Events beyond our control

We are not responsible for delays caused by couriers or customs authorities.

You are responsible for any customs duties, taxes, or import charges that your country applies.

Section 13 – Intellectual Property

Everything on this website belongs to [Your Brand Name] or is used with permission.

This covers:

  • Product designs
  • Embroidery designs
  • Logos
  • Trademarks
  • Images
  • Videos
  • Graphics
  • Website content
  • Collection names
  • Marketing materials

You may not copy, reproduce, share, change, republish, or use any of it commercially without our written consent.

We may take legal action against unauthorized use.

Section 14 – Content You Submit

If you send us:

  • Reviews
  • Testimonials
  • Comments
  • Photos
  • Social media content

you give [Your Brand Name] a non-exclusive, royalty-free, worldwide licence to use that content for promotion, marketing, and business purposes.

You are responsible for making sure your content does not violate anyone else's rights.

Section 15 – Third-Party Services

Our website may link to websites or services run by others.

We do not control, and are not responsible for:

  • Their content
  • Their privacy practices
  • Their security standards
  • Any products or services they provide

You use third-party services at your own risk.

Section 16 – No Warranties

The website and all services are provided "as is" and "as available".

As far as the law allows, [Your Brand Name] does not give any warranty, including about:

  • Suitability for sale
  • Fitness for a particular purpose
  • Accuracy
  • Availability
  • Non-infringement

We do not promise that the website will always work or be free from errors.

Section 17 – Limit of Liability

As far as the law allows, [Your Brand Name] is not liable for:

  • Indirect losses
  • Consequential losses
  • Lost profits
  • Business interruption
  • Loss of data
  • Courier delays
  • Customs delays
  • Website downtime
  • Technical errors

Our total liability is limited to the amount you paid for the order concerned.

Section 18 – Protecting Us From Claims

You agree to protect and compensate [Your Brand Name], its owners, directors, employees, partners, contractors, and representatives against any claim, loss, damage, cost, or expense that comes from:

  • Your breach of these Terms
  • Your misuse of the website
  • Your violation of any law
  • Your infringement of another person's rights

Section 19 – Events Beyond Our Control

We are not responsible for delays or failures caused by things outside our reasonable control, such as:

  • Natural disasters
  • Floods
  • Fires
  • Earthquakes
  • Government restrictions
  • Pandemics
  • War
  • Civil unrest
  • Strikes
  • Supply chain problems
  • Power or utility failures

Section 20 – Ending Access

We may suspend or end your access to the website at any time, without notice, if you break these Terms.

Any obligations that arose before your access ended continue after it ends.

Section 21 – Privacy

Your use of this website is also covered by our Privacy Policy.

Please read it to learn how we collect and use your personal information.

Section 22 – Governing Law and Courts

These Terms are governed by and read in line with the laws of [Pakistan].

Any dispute about these Terms, the website, or a purchase will be handled only by the courts of [your city, province, country].

Nothing in these Terms removes any consumer protection rights that the law gives you and that cannot be waived.

Section 23 – Changes to These Terms

We may update or change these Terms of Service at any time.

The new version will be posted on this page with an updated effective date.

If you keep using the website after we publish a change, you accept it.

Section 24 – Contact Us

For questions about these Terms of Service, please contact:

[Your Brand Name]

  • Website: [your website address]
  • Email: [your email address]
  • Address: [your studio or business address]Terms_and_Conditions